Privacy Policy
Last updated December 8th, 2025
Alexa Grossman Counseling, Licensed Clinical Social Worker, PC
DBA: Helm & Harbor Counseling
In-person therapy in San Diego, CA; online therapy in California, Indiana, and Ohio.
Contact: alexa@alexagrossmancounseling.com | 317-210-3441
1. Overview
Helm & Harbor Counseling (“we,” “our,” or “us”) is committed to protecting your privacy. This Website Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.helmandharborcounseling.com (the “Website”).
This policy applies only to information collected through the Website and not to information collected as part of your clinical care. Information shared as part of mental health treatment is protected by HIPAA and addressed in our Notice of Privacy Practices, not in this Website Privacy Policy.
2. Information We Collect
We may collect the following types of information when you visit the Website:
A. Information You Voluntarily Provide
When you submit a contact form or sign up for a consultation, you may provide:
Name
Email address
Phone number
Any optional message you choose to include
Please do not submit sensitive or confidential information through website forms.
B. Automatically Collected Information
Like most websites, we automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of visit
Referring website
Cookie and usage data
This data helps us improve Website performance, user experience, and accessibility.
3. Use of Cookies and Tracking Technologies
The Website uses cookies and similar technologies for:
Basic site functionality
Performance analytics
Security
Understanding how visitors interact with the Website
Tools may include:
Squarespace Analytics
Google Analytics
Embedded third-party services (e.g., scheduling tools, maps, videos)
You can control cookies through your browser settings.
4. How We Use Your Information
We may use the information collected through the Website to:
Respond to inquiries or consultation requests
Schedule appointments
Improve site content and functionality
Analyze Website performance
Maintain Website security
Communicate about services (only when you request it)
We do not sell your personal information.
5. Sharing Your Information
We do not sell or rent your information. We may share Website-collected information with:
A. Service Providers
Such as:
Squarespace (site hosting)
Email providers (e.g., Outlook, Gmail)
Telehealth and EHR platforms (for secure communication when applicable)
Google Analytics
These services may process limited data on our behalf.
B. Legal Requirements
We may disclose information if required to:
Comply with legal obligations
Respond to lawful requests or subpoenas
Protect our rights or the safety of users
No website-collected information is shared for advertising purposes.
6. Protection of Your Information
While no website can guarantee 100% security, we take reasonable administrative, technical, and physical precautions to protect the information collected through the Website.
Clinical information (PHI) is not collected through this Website and is handled separately under HIPAA using secure, compliant systems.
7. Links to External Websites
The Website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies separately.
8. Children’s Privacy
The Website is not intended for children under 13 and does not knowingly collect information from children.
9. Your Rights
Because we are a healthcare provider:
We do not sell personal information.
We are generally exempt from the California Consumer Privacy Act (CCPA).
However, you may contact us at any time to:
Request what information you voluntarily submitted
Ask us to delete your contact form submissions
Request no further communication
Your HIPAA rights related to clinical records are outlined in our Notice of Privacy Practices, not this Website Privacy Policy.
10. HIPAA Notice of Privacy Practices
If you become a therapy client, any information you share is protected under HIPAA and relevant state laws (California, Indiana, and Ohio).
Our Notice of Privacy Practices explains:
How PHI is used and disclosed
Your rights over your health information
Our legal obligations under HIPAA
A copy is available on the Website or by request.
11. Telehealth Notice
If you receive online therapy:
Sessions use HIPAA-compliant technology
You must physically be in CA, IN, or OH at the time of each session
You are responsible for securing your own device and internet connection
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date.
13. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Helm & Harbor Counseling
Alexa Grossman Counseling, Licensed Clinical Social Worker, PC
DBA: Helm & Harbor Counseling
Email: alexa@alexagrossmancounseling.com
Phone: 317-210-3441
Mailing Address 302 Washington Street, PMB 702, San Diego, CA, 92013